You can always check your recent login requests from within your app to see a list of all requests available to approve or deny.You will not receive a login push notification if you do not have mobile notifications turned on for your device. Check that you have turned on mobile notifications.Visit these articles for sign-out instructions: X for iOS or X for Android. This will turn it off, and you can then sign back in with your username and password. Alternatively, try signing out of your account from the device you used to enroll in two-factor authentication.Log in to X.com from a desktop or laptop computer. Adjusting your mobile settings may help with this issue.Alternatively, you can generate a code through your X for iOS or X for Android app, or through a QR code via (instructions listed below). If your mobile device is offline, or on flight mode, you may fail to receive two-factor authentication codes through SMS.More information about backup codes is below. If not, you may use a backup code to log in and change your settings. You may do so through the web, iOS, or Android apps if you are still logged in. If you recently changed your phone number or mobile carrier, you will need to update your settings.If you're logged in, verify that your phone is turned on correctly in your Mobile settings.Please wait at least two minutes before trying to sign in again. SMS text messages may experience delays in delivery.Learn tips on how to keep your account secure.If you do not have an open web session and you do not have your old phone, you can still log back in to X.com using your backup code. You can also unenroll from two-factor authentication on your old phone, or from X.com if you have an existing open web session.Typically, iCloud backups alone do not preserve the key and without an encrypted backup, you may be required to log back into your app using a temporary password generated on X.com) ( Note: If you're on X for iOS, we recommend you do an encrypted backup to preserve your app key. This will let you restore your app session on your new device, allowing you to continue to use two-factor authentication. We suggest backing up your old phone before you replace it.If you use up all 10 backup codes, you can generate more by following this same process. Please note that you can use each code only once before it is exhausted. Make sure to download and print these backup codes for your use:Įach time you login to a new device, you will be prompted to enter one of these codes. Your account will now generate one-time use backup codes that you may use to login to your account on any device. Once inside the 2-Step Verification settings, scroll down to Backup Codes and click on SET UP: Once you've enabled 2-step verification on your University account, navigate back to your account settings, click on Security on the left, and find the 2-Step Verification row: #2 - Enable / print / save your backup codes You have now enabled 2-step verification on your account! To verify your identity, choose to receive a text message or phone call on your phone to complete the setup:Įnter the code sent to your phone and click Next: Login to your university Gmail account ( Click your name in the top right, and choose Manage your Google Account:Ĭlick on SECURITY on the left, and then scroll down to 2-Step Verification and click on the row:Ĭhoose GET STARTED, and when prompted, enter your password again. #1 - CONFIGURE YOUR UNIVERSITY GOOGLE ACCOUNT Follow the steps below to begin using backup codes as your 2-step verification security measure. You will, however, need to carry these backup codes with you in an easily accessible way so that you can retain access to your account when signing into different devices. This method does not requite a smartphone upon sign-in. One method you may choose to use for your 2-step verification is Google's Backup Codes.
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